Your process has a problem. I show you where — and coach you through fixing it.

Lean Six Sigma Master Black Belt. I help you develop your operations, train your people, and turn your data into answers.

Do I recognize my situation?

Quality

Margins are melting into scrap and rework. Quality problems persist despite fixes. New products don't stabilize in production as they should. Quality requirements tighten but processes can't keep up.

Capacity

Current capacity doesn't seem to be enough. Management is considering investing in a new line. Setup times and disruptions eat into effective time. Before a big investment decision, it's worth thoroughly understanding the current state.

Throughput

Order to delivery takes too long. The process has waiting, queues, and unnecessary steps. Work in progress grows but finished output doesn't keep pace. More resources don't seem to be the answer.

Firefighting

The same team is fighting fires every week. No time for improvement when everything goes to reacting. There are many open actions but nothing seems to progress. The big picture is missing — it's hard to prioritize.

Customer complaints

Complaint costs are growing but the real root causes remain hidden. Corrective actions don't stick — the same problem returns in different forms. Root cause analysis repeatedly ends at 'human error.' Customer trust is being tested.

Delivery reliability

Promised delivery times don't hold often enough. The causes of delays aren't clear — different departments see the situation differently. Rush orders jump the queue and affect other orders. Delivery reliability varies and the trend isn't clear.

Supplier issues

Supplier quality or delivery reliability doesn't meet needs. The problem shows in your production but the root cause could be on either side — or both. Instead of blame, what's needed is a shared picture and joint development.

Implementation

Development projects produce reports and recommendations but changes don't take root in practice. Improvements stay at the PowerPoint level. A systematic way to embed solutions into daily work is needed.

Do I recognize my situation?

Project Coaching

I guide your team through a structured DMAIC journey. From data to action and results.

  • Quality
  • Capacity
  • Throughput
  • Firefighting
  • Customer complaints
  • Delivery reliability
  • Supplier issues
  • Implementation
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Your team executes
I bring the methodology
Biweekly rhythm
Capability, not dependency

Can you spot the waste?

Waiting for manager approval

Which waste?

Master Black Belt certified by Dr. Gregory H. WatsonESTIEM co-creator and Head Instructor — 25+ courses, 150+ projectsUN International Trade Centre — 8 countriesMBB, Continental AG, ABB, Eezy Oyj

Jukka-Matti Turtiainen

Certified Master Black Belt with experience spanning industry, healthcare, and emerging markets.

Read more about me →

Ready to improve your processes?

Get in touch